Sensemaker - Praxis Makes Perfect

Summary

A practitioners’ casebook from The Cynefin Co: eighteen contributors, Dave Snowden among them, on using SenseMaker, its method for gathering many people’s short accounts of their own experience, which they then interpret themselves, so patterns in a complex situation become visible. The cases run from healthcare and governance to corporate strategy and community engagement.

Rationale

SenseMaker is one practical answer to a question that runs through our work: how to listen to a culture at scale without telling it what to say.