A Leader's Framework for Decision Making

Summary

Dave Snowden and Mary Boone’s Harvard Business Review article took the Cynefin framework to managers: approaches that worked before fail when the context changes, so leaders first need to sense what kind of situation they’re in. It opens on a deputy police chief who, after a 1993 shooting near Chicago, “suddenly had to cope with several different situations at once”.

Rationale

Snowden’s Cynefin helped us see culture as complex, not merely complicated, so we make diverse moves and adapt as needed instead of expecting predictable results.